🔒 Data Protection · User Privacy · Information Security
Your privacy matters to us. This Privacy Policy explains exactly what personal data wc888 collects when you use our platform, how we use and protect that data, who we share it with, and the rights you hold over your own information. Please read this document carefully alongside our Terms & Conditions.
Six core principles that guide how wc888 handles your personal data — from collection through to deletion.
We collect only the personal data that is strictly necessary for account registration, identity verification, payment processing and regulatory compliance. We do not collect data for its own sake.
All personal data is stored on encrypted servers with access restricted to authorised personnel only. We apply industry-standard security protocols including TLS encryption in transit and AES-256 at rest.
We do not sell, rent or trade your personal data to third parties for marketing purposes. Data is shared only with service providers essential to platform operation and with regulators where legally required.
You have the right to access, correct, export or request deletion of your personal data at any time. We aim to respond to all valid data requests within 30 days of receipt.
We keep your data only for as long as required by our licence conditions, anti-money laundering obligations and legitimate business purposes. Data no longer needed is securely deleted or anonymised.
Whenever this Privacy Policy is materially updated, we will notify registered users via their account email and display a clear notice on the Site. The "Last updated" date at the top of this page reflects the most recent revision.
This Privacy Policy ("Policy") describes how wc888 ("we", "us", "the Platform", "the Operator") collects, processes, stores, shares and protects personal data relating to individuals ("you", "the User") who visit, register on, or otherwise interact with the wc888 online betting and live casino platform available at https://wc888.cam ("the Site").
wc888 is an English-language platform designed for Pakistani users. We are committed to handling your personal information with integrity, transparency and care. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together form the complete agreement governing your use of the Site.
By creating an account, depositing funds, or continuing to use the Site after this Policy is published or updated, you acknowledge that you have read and understood its contents. If you do not agree to the practices described in this Policy, you should discontinue use of the Site and contact us to close your account.
Throughout this Policy, the following terms carry the meanings set out below:
"Personal Data" — Any information that identifies or could reasonably identify a living individual, including name, email address, date of birth, payment details and device identifiers.
"Processing" — Any operation performed on personal data, including collection, storage, use, sharing, modification, restriction or deletion.
"Data Controller" — The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is wc888 / the operator of the Site.
"Data Processor" — A third party that processes personal data on behalf of the Data Controller under a contractual obligation and only on the Data Controller's documented instructions.
"KYC" — Know Your Customer procedures, including identity and address verification, required by the operator's licence conditions and anti-money-laundering obligations.
"Cookies" — Small text files placed on your device by the Site to store session data, preferences and analytics information.
"Consent" — A freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
wc888 collects personal data across several categories. The specific data collected depends on the nature of your interaction with the Site:
When you create an account, we collect the information you submit in the registration form, including your full legal name, date of birth, residential address, email address, mobile number and preferred currency (PKR or otherwise).
To comply with our licensing obligations and anti-money-laundering requirements, we collect copies of identity documents you upload for verification, which may include:
We record details of every deposit and withdrawal transaction associated with your account, including amounts (in PKR or other currencies), payment method references, transaction IDs and timestamps. We do not store full card numbers — payment card processing is handled by PCI-DSS-compliant third-party processors.
We collect data about how you use the Site, including pages visited, features used, bets placed, games played, session duration and click-path information. This data helps us improve the platform experience and supports responsible-gambling monitoring.
| Data Type | Example | Purpose |
|---|---|---|
| IP Address | 123.456.78.9 | Fraud prevention, geolocation, security |
| Device Type & OS | Android 14, iPhone iOS 17 | Platform optimisation, session integrity |
| Browser & Version | Chrome 120, Safari 17 | Compatibility, error diagnosis |
| Cookie Identifiers | Session token, analytics ID | Session management, analytics |
| Referral Source | Search engine, direct URL | Marketing attribution |
If you contact our support team via email or live chat, we retain a record of that correspondence — including your queries, our responses and any attachments — for quality assurance, training and dispute-resolution purposes.
We collect personal data through the following channels:
We process your personal data only where we have a valid legal basis for doing so. The primary legal bases we rely on are:
wc888 uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected without first seeking your consent.
wc888 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share data only in the limited circumstances described below:
We engage third-party processors who act solely on our documented instructions and under contractual obligations that prohibit independent use of your data. These include: payment gateway operators, identity-verification and KYC technology providers, cloud hosting and data-storage providers, fraud-detection and risk-scoring vendors, and customer-support software platforms.
We may disclose personal data to licensing authorities, financial intelligence units, law enforcement agencies or courts where required by applicable law, a court order, or a binding regulatory request. We will notify you of such a disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of wc888's business, your personal data may be transferred to the relevant successor entity. We will ensure that any such transfer is subject to appropriate contractual data-protection safeguards and that you are notified before your data is subject to a materially different privacy policy.
wc888 uses cookies and similar technologies to operate the Site securely, remember your preferences, and understand how users interact with our platform. The main categories of cookies we deploy are:
You can manage or withdraw your consent to non-essential cookies at any time through your browser settings or the cookie preference centre on the Site. Note that disabling certain cookies may affect your ability to use some features of the platform.
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by the operator's licensing conditions and applicable law. Our general retention schedules are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Licence obligation / AML |
| KYC & identity documents | 5 years from date of verification | AML / CTF regulatory requirement |
| Transaction records | 5 years from transaction date | Financial regulation / audit |
| Betting history | 5 years from bet settlement | Licence obligation / dispute resolution |
| Support correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Analytics & usage data | Up to 26 months (anonymised thereafter) | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal accountability |
| Self-exclusion records | Indefinite (or as required by regulator) | Responsible gambling / licence obligation |
Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
wc888 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:
Depending on your jurisdiction and the applicable data-protection framework, you may hold some or all of the following rights in relation to your personal data held by wc888. We will make every reasonable effort to honour valid requests within 30 days of receipt.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your account profile.
Request deletion of your personal data where we no longer have a lawful basis to retain it, subject to regulatory obligations.
Request that we limit how we use your data while a dispute or verification request is pending.
Receive a copy of data you have provided to us in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests or to direct marketing communications at any time.
Where processing is based on consent (e.g., marketing emails), withdraw that consent at any time without penalty.
Request human review of any decision made solely by automated means that significantly affects you, such as account restriction triggered by a fraud algorithm.
To exercise any of these rights, contact our support team at the email address listed in Section 15. We will verify your identity before processing any data request. We reserve the right to decline requests that are manifestly unfounded or excessive, or where fulfilling the request would conflict with our regulatory obligations.
wc888 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18, or under the higher minimum age required by the operator's licensing jurisdiction or by applicable local law.
Age verification is carried out at the point of registration and reinforced during the KYC process. If we discover that a registered account belongs to a minor, we will immediately suspend the account, notify relevant parties as required by our licence conditions, and securely delete or anonymise the personal data associated with that account.
Parents and guardians who share devices with minors are strongly encouraged to use parental-control filtering software to restrict access to online gambling websites. Please refer to our Responsible Gambling page for further guidance on age-gating tools.
As an international online platform, wc888 may store and process your personal data in countries other than Pakistan or your country of residence. Some of our third-party service providers — including cloud hosting, identity verification and payment processing partners — may be located outside the territory in which data was collected.
Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:
By using the Site, you acknowledge that your personal data may be transferred to and stored in countries outside Pakistan. We will not transfer your data to a third country without appropriate safeguards in place.
wc888 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations or the services we offer. The "Last updated" date at the top of this page will be revised accordingly.
Where a change is material — for example, a new category of data being collected, a new purpose for processing, or a new third-party recipient — we will notify registered users by email and display a prominent notice on the Site for a reasonable period prior to the change taking effect.
Your continued use of the Site following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree, you should stop using the Site and contact us to close your account and request deletion of your data where applicable.
If you have any questions about this Privacy Policy, wish to exercise a data right, or need to report a privacy concern, please contact our support team:
wc888 Customer Support
Email:
Support hours: 24/7 in English and Urdu
Please include "Privacy Request" in your subject line and provide your registered email address so we can verify your identity promptly. We aim to respond to all privacy-related requests within 30 days of receipt.
Now that you understand how we protect your data, explore everything wc888 has to offer — from Pakistan cricket and PSL betting to live dealer tables and instant games.